{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free standard tracked delivery across the USA on every order, arriving 3 to 7 business days after dispatch. Express delivery (1 to 3 business days after dispatch) available at checkout for a flat $15.",
    "content": "Shipping Last updated: 13 August 2026 · Have this reviewed by a qualified adviser before launch. Quick summary: We dispatch orders in 1–2 business days. Standard delivery is free across the USA and takes 3–7 business days after dispatch. Express delivery (1–3 business days after dispatch) is available at checkout for a flat $15. We accept returns on unopened packs within 14 days of delivery, see our Refunds & Returns policy. 1. Shipping coverage We deliver to all 50 US states and Washington D.C. We ship to residential and commercial addresses. We do not currently ship to US territories (Puerto Rico, Guam, etc.) or internationally outside the United States. We regularly fulfill orders to customers in New York City, Los Angeles, Chicago, Houston, Phoenix, Philadelphia, San Antonio, San Diego, Dallas, San Jose, San Francisco, Seattle, Denver, Washington D.C., Boston, Las Vegas, Atlanta, Miami, New Orleans, Detroit, and thousands of other cities and zip codes across the country. 2. Shipping costs Standard shipping is free on every order , whatever the pack size and wherever we deliver in the USA. There are no hidden fees. If you need your order faster, express delivery is available at checkout for a flat $15 . Express is a paid upgrade for the fastest delivery option and the fee applies to any order size. 3. Order processing time Orders placed on business days (Monday to Friday, excluding US federal holidays) are processed within 1–2 business days . Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation email immediately after payment, and a dispatch confirmation with tracking information once your order has shipped. 4. Delivery times Standard shipping (free) Standard delivery takes 3–7 business days after dispatch, depending on your location. Remote or rural addresses may take up to 10 business days. Express shipping ($15 flat) Express delivery takes 1–3 business days after dispatch and is available for most US addresses. Choose the express option in the cart at checkout. Express is recommended if your event is within 7 days of placing your order. Planning for events We strongly recommend placing your order at least 10 days before your event date using standard shipping, or at least 5 days before using express. This accounts for processing time, transit time, and a buffer for any unexpected carrier delays. 5. Order tracking Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package with the carrier. If you have not received tracking information within 3 business days of ordering, please contact us at theteam@framesandsunglasses.com . See Track Your Parcel for help. 6. Delivery issues Lost or stolen packages If your tracking shows \"delivered\" but you have not received your package, please first check with neighbors and any safe locations at your address. If the package cannot be located, contact us within 7 days of the stated delivery date and we will investigate with the carrier and work to resolve the issue. Damaged on arrival If your order arrives damaged, take photographs of the packaging and product and email them to theteam@framesandsunglasses.com within 48 hours of delivery . We will arrange a replacement or refund promptly. Incorrect items If you receive the wrong color or pack size, contact us immediately with your order number and a photo of what you received. We will ship the correct items at no additional cost. 7. Contact us For any shipping enquiries: email theteam@framesandsunglasses.com or call +66 098 391 3877 . We respond within 1 business day. Frames & Sunglasses, a trading name of Caruso Consulting Co Ltd, Suite 72, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Questions about delivery?",
    "url": "https://framesandsunglasses.com/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Returns accepted on unopened, unused packs within 14 days of delivery. Refunds to the original payment method within 5 to 10 business days.",
    "content": "Refunds & Returns Last updated: 13 August 2026 · Have this reviewed by a qualified adviser before launch. Quick summary: We accept returns on unopened, unused packs within 14 days of delivery. Approved refunds go back to your original payment method within 5–10 business days. Return eligibility We accept returns under the following conditions: The return is initiated within 14 days of the delivery date The pack is unopened and unused , with the original packaging intact The product has not been damaged by the customer We are unable to accept returns on opened packs, as the individual items will have been accessible and potentially used. If you have received a defective or damaged product, different conditions apply, see \"Faulty, damaged or incorrect items\" below. How to return Contact us. Email theteam@framesandsunglasses.com with your order number, the reason for your return, and whether you'd prefer a refund or exchange. Receive return instructions. We will reply within one business day with a return shipping address and any relevant instructions. Ship the item back. Pack the item securely and send it back using a trackable shipping method. Return shipping costs are the customer's responsibility unless the return is due to our error. Receive your refund or exchange. Once we receive and inspect the returned item, we will process your refund or ship your exchange within 2 business days. Faulty, damaged or incorrect items If your order arrives damaged, take photographs of the packaging and product and email them to theteam@framesandsunglasses.com within 48 hours of delivery, and we will arrange a replacement or refund promptly. If you receive the wrong color or pack size, contact us immediately with your order number and a photo of what you received, and we will ship the correct items at no additional cost. Return costs for faulty, damaged or incorrect items are covered by us. Refunds Approved refunds are processed to the original payment method (credit/debit card, Apple Pay, Google Pay, or PayPal) within 5–10 business days of us receiving the returned item. The exact timing depends on your card issuer or payment provider; our payment processor issues the refund on our end within 1–2 business days. If you have not received your refund within 10 business days of it being confirmed, please contact your bank or card issuer before reaching out to us, as processing times vary. We do not refund express delivery fees unless the return is due to our error (wrong item, damaged goods). Standard delivery is free, so there is no shipping cost to refund on standard orders. Exchanges If you'd like to exchange your order for a different color or pack size, contact us within 30 days of delivery. Subject to availability, we will arrange an exchange on your behalf. If there is a price difference, we will charge or refund the difference accordingly. Order cancellations Orders may be cancelled at no charge if requested before the order is dispatched . To cancel, email theteam@framesandsunglasses.com immediately with your order number in the subject line. If the order has already been dispatched, our standard return policy applies. Contact us For any returns enquiries: email theteam@framesandsunglasses.com or call +66 098 391 3877 . We respond within 1 business day. Frames & Sunglasses, a trading name of Caruso Consulting Co Ltd, Suite 72, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Start a return",
    "url": "https://framesandsunglasses.com/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Frames & Sunglasses collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Summary: We collect only what we need to process your order and improve your experience. We do not sell your personal data. You have the right to access, correct, or delete your information at any time. 1. Who We Are Frames & Sunglasses is a trading name of Caruso Consulting Co Ltd , a registered company with Thai Tax ID 0765554000332 , registered at Suite 72, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Our website is framesandsunglasses.com . For any privacy-related enquiries, contact us at theteam@framesandsunglasses.com . 2. Information We Collect Information You Provide Order information: Name, email address, shipping address, and order details when you make a purchase. Contact enquiries: Name, email, and message content when you contact us. Communications: Any information you provide when you email or call us. Information Collected Automatically Usage data: Pages visited, time on site, referring URL, browser type, and device type, collected via analytics tools. Cookies: Small data files stored on your device (see Section 6 for full details). IP address: Collected automatically when you visit our website. Payment Information We do not store your payment card details. All payment processing is handled by Stripe (Stripe, Inc.) or PayPal , both certified to PCI DSS Level 1, the highest available standard. By making a purchase, you also agree to your chosen payment provider's privacy policy. 3. How We Use Your Information We use the information we collect to: Process and fulfill your orders, including shipping confirmation and tracking Send transactional emails (order confirmation, dispatch notification) Respond to customer service enquiries Improve our website, products, and user experience Comply with legal obligations and resolve disputes Detect and prevent fraudulent transactions Serve relevant advertising via Google Ads and Meta (Facebook/Instagram), with your consent where required 4. Third-Party Tools & Services We use the following third-party tools that may process your data: Stripe: Payment processing. PayPal: Payment processing. Google Analytics: Website analytics and performance measurement. Data is anonymised where possible. Google Ads: Advertising and remarketing. Conversion tracking may use cookies. Meta Pixel (Facebook/Instagram): Advertising performance measurement and remarketing. Google Fonts: Font delivery. Your IP address may be transmitted to Google servers. Cloudflare: Content delivery and security. 5. Legal Basis for Processing (GDPR) Where GDPR applies, we process your data under the following legal bases: Contract performance: To process your order and deliver your products. Legitimate interests: To improve our services, prevent fraud, and communicate with you about your order. Consent: For marketing communications and non-essential cookies, where your consent is required and obtained. Legal obligation: To comply with applicable laws and regulations. 6. Cookies We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help us understand how the site is used and improve your experience. Types of Cookies We Use Essential cookies: Required for the website to function correctly, including keeping items in your cart. Cannot be disabled. Analytics cookies: Help us understand how visitors interact with the site (e.g. Google Analytics). Advertising cookies: Used by Google Ads and Meta Pixel to measure ad performance and serve relevant adverts. Functional cookies: Remember your preferences (e.g. selected color or pack size). You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the site. For more information, visit allaboutcookies.org . See also our Cookie Policy . 7. Data Sharing & Disclosure We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances: Service providers: Trusted third parties (Stripe, PayPal, Google, Meta, shipping carriers) who assist in operating our business, bound by confidentiality obligations. Legal compliance: When required by law, court order, or governmental authority. Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate safeguards. 8. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, and reporting requirements. Order records are typically retained for 7 years in line with standard accounting obligations. You may request deletion of your data at any time (see Section 9). 9. Your Rights Depending on your location, you may have the following rights regarding your personal data: Right of access: Request a copy of the personal data we hold about you. Right to rectification: Request correction of inaccurate or incomplete data. Right to erasure: Request deletion of your personal data (\"right to be forgotten\"). Right to portability: Receive your data in a structured, machine-readable format. Right to object: Object to processing based on legitimate interests or for direct marketing. Right to restrict processing: Request that we limit how we use your data. Right to withdraw consent: Where processing is based on consent, withdraw it at any time. To exercise any of these rights, email us at theteam@framesandsunglasses.com . We will respond within 30 days. 10. California Privacy Rights (CCPA) If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To make a CCPA request, contact us at theteam@framesandsunglasses.com . 11. International Transfers Our business is registered in Thailand and we serve customers primarily in the USA. Your data may be processed by our service providers in various countries. Where data is transferred internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses for EU data). 12. Children's Privacy Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 13 (or 16 under GDPR). If you believe we have inadvertently collected such data, please contact us immediately and we will delete it. 13. Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payment data is handled by our payment providers' PCI DSS Level 1 certified infrastructure. Our website is served over HTTPS. 14. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will update the \"Last updated\" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy. For material changes, we will notify customers by email where we hold your address. 15. Contact Us For any questions, concerns, or requests relating to this Privacy Policy or your personal data: Frames & Sunglasses, a trading name of Caruso Consulting Co Ltd Registered address: Suite 72, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Tax ID: 0765554000332 Email: theteam@framesandsunglasses.com Phone: +66 098 391 3877",
    "url": "https://framesandsunglasses.com/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Frames & Sunglasses.",
    "content": "Please read these Terms carefully before using our website or placing an order. By accessing framesandsunglasses.com or making a purchase, you agree to be bound by these Terms & Conditions. 1. About Us Frames & Sunglasses (framesandsunglasses.com) is a trading name of Caruso Consulting Co Ltd , a company registered in Thailand with Thai Tax ID 0765554000332 , registered address Suite 72, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Contact: theteam@framesandsunglasses.com | +66 098 391 3877 2. Use of This Website Permitted Use You may use this website for lawful purposes only. You agree not to: Use the site in any way that violates applicable local, national, or international law or regulation Transmit any unsolicited or unauthorised advertising or promotional material Attempt to gain unauthorised access to any part of the site or its related systems Scrape, copy, or reproduce content without our written permission Use the site in any way that could damage, disable, or impair its operation Intellectual Property All content on this website, including text, graphics, logos, images, product descriptions, and design, is the intellectual property of Frames & Sunglasses / Caruso Consulting Co Ltd, unless otherwise stated. You may not reproduce, distribute, or create derivative works without our express written consent. Accuracy of Information We make every effort to ensure product descriptions, pricing, and availability information are accurate and up to date. However, we reserve the right to correct errors at any time without notice. If a pricing error is discovered after your order is placed, we will contact you before processing. 3. Product Information Our bulk party sunglasses are designed for personal use as accessories and party favors. They are not medical devices and should not be relied upon as substitutes for prescription or certified safety eyewear. UV400 ratings refer to lens UV-blocking capability and are provided in good faith based on manufacturer specifications. Product images are representative. Actual colors may vary slightly depending on your screen's color calibration. Frame dimensions are as stated in the product specifications. 4. Ordering & Purchase Terms Placing an Order By adding products to your cart and completing checkout, you are making an offer to purchase the selected product(s). Your order is confirmed when you receive an order confirmation email from us. We reserve the right to refuse or cancel any order at our discretion, including in the case of pricing errors, stock issues, or suspected fraudulent activity. Pricing & Currency All prices are displayed in US Dollars (USD) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without notice, but confirmed order prices are honored. Payment Payment is processed securely through Stripe or PayPal at the point of checkout. We accept major credit and debit cards, Apple Pay, and Google Pay. By completing a purchase, you also agree to your chosen payment provider's terms of service. We do not store your payment card details. Order Confirmation You will receive an automated order confirmation email upon successful payment. If you do not receive this within 30 minutes, please check your spam folder and contact us at theteam@framesandsunglasses.com . 5. Shipping & Delivery We ship to addresses across the United States. Orders are typically dispatched within 1–2 business days. Standard delivery is free and takes 3–7 business days after dispatch. An express delivery upgrade (1–3 business days after dispatch) is available at checkout. Full shipping details are available in our Shipping policy. We are not liable for delays caused by third-party carriers, customs, adverse weather, or other circumstances beyond our control. Risk of loss and title for products passes to you upon delivery to the carrier. 6. Returns & Refunds We accept returns on unopened, unused packs within 14 days of delivery . To initiate a return, email theteam@framesandsunglasses.com with your order number and reason for return. Full details are in our Refunds & Returns policy. Refunds are processed to the original payment method within 5–10 business days of receiving the returned goods in acceptable condition. We reserve the right to refuse returns that do not meet our return conditions. 7. Liability Limitations Disclaimer of Warranties To the maximum extent permitted by applicable law, Frames & Sunglasses and Caruso Consulting Co Ltd provide this website and products on an \"as is\" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Limitation of Liability To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our products, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or your use of our products shall not exceed the amount you paid for the specific order giving rise to the claim. Indemnification You agree to indemnify and hold harmless Frames & Sunglasses, Caruso Consulting Co Ltd, and their officers, directors, and employees from any claims, damages, or expenses arising from your violation of these Terms or your use of our website or products. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. These Terms do not affect your statutory consumer rights under applicable US consumer protection laws. 8. Third-Party Links Our website may contain links to third-party websites (such as our payment providers' checkout pages). These are provided for convenience only. We have no control over third-party sites and are not responsible for their content, privacy practices, or terms. Visiting linked sites is at your own risk. 9. Privacy Your use of this website is also governed by our Privacy Policy , which is incorporated into these Terms by reference. Please review it carefully. 10. Governing Law & Dispute Resolution These Terms are governed by and construed in accordance with the laws of the Kingdom of Thailand, without regard to conflict of law principles. For customers in the United States, applicable US consumer protection laws also apply. In the event of a dispute, we encourage you to contact us first at theteam@framesandsunglasses.com so we can work to resolve it informally. If we are unable to resolve a dispute within 30 days, it may be referred to binding arbitration under mutually agreed terms. 11. Changes to These Terms We reserve the right to update these Terms & Conditions at any time. Changes take effect upon posting to this page with an updated \"Last updated\" date. Continued use of the website after changes constitutes your acceptance of the revised Terms. Questions about these terms? Email theteam@framesandsunglasses.com or call +66 098 391 3877 , our team is happy to help. 12. Contact Frames & Sunglasses, a trading name of Caruso Consulting Co Ltd Registered address: Suite 72, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Tax ID: 0765554000332 Email: theteam@framesandsunglasses.com Phone: +66 098 391 3877",
    "url": "https://framesandsunglasses.com/terms-and-conditions/"
  }
}