Legal

Terms & Conditions

Last updated: 1 May 2026  ·  Frames & Sunglasses / Caruso Consulting Co Ltd

Please read these Terms carefully before using our website or placing an order. By accessing framesandsunglasses.com or making a purchase, you agree to be bound by these Terms & Conditions.

1. About Us

Frames & Sunglasses (framesandsunglasses.com) is a trading name of Caruso Consulting Co Ltd, a company registered in Thailand with VAT ID 0765554000332, registered address 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand.

Contact: theteam@customersupport.care | +66 098 391 3877

2. Use of This Website

Permitted Use

You may use this website for lawful purposes only. You agree not to:

Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, and design — is the intellectual property of Frames & Sunglasses / Caruso Consulting Co Ltd, unless otherwise stated. You may not reproduce, distribute, or create derivative works without our express written consent.

Accuracy of Information

We make every effort to ensure product descriptions, pricing, and availability information are accurate and up to date. However, we reserve the right to correct errors at any time without notice. If a pricing error is discovered after your order is placed, we will contact you before processing.

3. Product Information

Our bulk party sunglasses are designed for personal use as accessories and party favors. They are not medical devices and should not be relied upon as substitutes for prescription or certified safety eyewear. UV400 ratings refer to lens UV-blocking capability and are provided in good faith based on manufacturer specifications.

Product images are representative. Actual colors may vary slightly depending on your screen's color calibration. Frame dimensions are as stated in the product specifications.

4. Ordering & Purchase Terms

Placing an Order

By clicking "Buy Now" and completing checkout through Stripe, you are making an offer to purchase the selected product(s). Your order is confirmed when you receive an order confirmation email from us. We reserve the right to refuse or cancel any order at our discretion, including in the case of pricing errors, stock issues, or suspected fraudulent activity.

Pricing & Currency

All prices are displayed in US Dollars (USD) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without notice, but confirmed order prices are honored.

Payment

Payment is processed securely through Stripe at the point of checkout. We accept major credit and debit cards, Apple Pay, and Google Pay. By completing a purchase, you also agree to Stripe's Terms of Service. We do not store your payment card details.

Order Confirmation

You will receive an automated order confirmation email upon successful payment. If you do not receive this within 30 minutes, please check your spam folder and contact us at theteam@customersupport.care.

5. Shipping & Delivery

We ship to addresses across the United States. Orders are typically dispatched within 1–2 business days. Standard delivery takes 3–7 business days after dispatch. Expedited options may be available at checkout. Full shipping details are available in our Shipping & Returns Policy.

We are not liable for delays caused by third-party carriers, customs, adverse weather, or other circumstances beyond our control. Risk of loss and title for products passes to you upon delivery to the carrier.

6. Returns & Refunds

We accept returns on unopened, unused packs within 30 days of delivery. To initiate a return, email theteam@customersupport.care with your order number and reason for return. Full details are in our Shipping & Returns Policy.

Refunds are processed to the original payment method within 5–10 business days of receiving the returned goods in acceptable condition. We reserve the right to refuse returns that do not meet our return conditions.

7. Liability Limitations

Disclaimer of Warranties

To the maximum extent permitted by applicable law, Frames & Sunglasses and Caruso Consulting Co Ltd provide this website and products on an "as is" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our products, including but not limited to loss of profits, data, or business opportunities — even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or your use of our products shall not exceed the amount you paid for the specific order giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Frames & Sunglasses, Caruso Consulting Co Ltd, and their officers, directors, and employees from any claims, damages, or expenses arising from your violation of these Terms or your use of our website or products.

8. Third-Party Links

Our website may contain links to third-party websites (such as Stripe's checkout). These are provided for convenience only. We have no control over third-party sites and are not responsible for their content, privacy practices, or terms. Visiting linked sites is at your own risk.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

10. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Kingdom of Thailand, without regard to conflict of law principles. For customers in the United States, applicable US consumer protection laws also apply.

In the event of a dispute, we encourage you to contact us first at theteam@customersupport.care so we can work to resolve it informally. If we are unable to resolve a dispute within 30 days, it may be referred to binding arbitration under mutually agreed terms.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes take effect upon posting to this page with an updated "Last updated" date. Continued use of the website after changes constitutes your acceptance of the revised Terms.

12. Contact

For questions about these Terms, please contact: